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Only one person can be admitted per ticket. (one ticket per person is required for all primary school children and older)

The age limit for admission to each show is different.
Tokyo performance 11/3:Preschoolers (5 years old or younger) must be accompanied by a parent/guardian, and only one preschooler per parent/guardian will be admitted free of charge. Children preschool age are not allowed to enter the GOLD area.

Hyogo performance 10/31:Pre-school children (under 6 years old) are not allowed to enter to Performances. Also, elementary school students not allowed to enter the GOLD area.

Aichi performance 11/1:Pre-school children (under 6 years old) are not allowed to enter to Performances. Also, elementary school students not allowed to enter the GOLD area.

TOKYO performance 11/4:Pre-school children (under 6 years old) are not allowed to enter to Performances. Also, elementary school students not allowed to enter the GOLD area.

The admission area is restricted and entry into the front area in all the venues is prohibited as it is very dangerous.
If you are found, you will be asked to move out of the area.

Baby strollers are not allowed to be brought into the venue except for the purpose of use for children. Depending on the performance venue and circumstances, strollers may not be allowed in the venue at all.
Parents/guardians are requested to follow the instructions of the attendants, keep an eye on their children, observe good manners, and do not cause trouble for other customers. Those who do not follow these instructions may be asked to leave the venue. In such a case, no refund of tickets will be made. The organizer, the venue, and the artists will not be held responsible for any accidents, incidents, or injuries that may occur inside or outside the venue.

Please note that there are no tickets for both venues in Tokyo, Hyogo, and Aichi.

Tickets are valid only for the performance dates and venues indicated on the ticket.

Cancelation will be not applicable after purchasing the ticket.

The ticket will not be reissued regardless of any reason for damaging, lossing, or leaving at home on the day of the performance.

Transfer or resale of tickets is strictly prohibited. Legal action will be taken if such an act is discovered. We also cannot guarantee admission to the venue for customers who purchase tickets through other than authorized sales channels such as Viagogo, Ticket Distribution Center, StubHub, ticketjam, etc. There is a possibility of getting into trouble such as fraud as a result of buying and selling on the above websites or between individuals. Please be aware that you may be subject to questioning by police authorities, and in some cases, both the seller and the buyer may be punished.

Because each days has multiple performers, the performers are subject to change. Please note that tickets will not be refunded for any reason, including but not limited to changes in performers, cancellations, changes in performance dates or stages. Please note that tickets will not be refunded for any reason other than postponement or cancellation of the performance, such as illness (including new coronavirus infection and influenza), injury, or your own convenience.

If you are found to have entered the venue illegally, you will be asked to leave the venue regardless of the reason whatsoever. We will claim for the loss once you’re handed over to the police.

No handicap area application is required for the Tokyo show.
On the day of the event, please inform a staff member near the handicap area and he or she will guide you to the handicap area.
Please note that wheelchairs are not allowed to enter the Gold Viewing Area, and we recommend purchasing a general ticket if you wish to use the handicap area.

If youconcern about using the handicap area for the Hyogo performance, please contact Kyodo Information at 0570-200-888 (reception hours: weekdays and Saturdays 11:00-18:00, closed on Sundays and holidays) approximately one week before the event.

If you concern about using the handicap area for the Aichi performance, please purchase a ticket for a reserved stand seat and contact Kyodo Tokai (052-972-7466) approximately one week before the event.

No video cameras, professional filming equipment, telephoto lenses, recording equipment, or action cameras will be allowed.

Umbrellas, cooling boxes, parasols, chairs, any type of mats, cans, bottles, food and beverages, including plastic bottles, water bottles (for instance own water bottles), selfie-sticks, animals (except for service dogs), flammables (e.g. fireworks) and any other items that are considered dangerous and/or illegal into the venues are prohibited.If any of these items are found to be brought into the building, the police will be notified immediately.

“Plastic bottles are allowed, but only “water and soft drink” bottles may be brought into the stage area. Please do not throw bottles onto the stage, as it is dangerous. Please use the designated areas for eating and drinking.

Please note that any items deemed dangerous by the staff will be prohibited.

Those who disturb other patrons inside or outside the venue, who do not follow the instructions of the staff, or drunken customers will be forcibly removed from the venue. In such cases, tickets will not be refunded. In the event of an accident, incident, injury, etc. inside or outside the venue, the problem will be resolved between the parties concerned. The organizer will not be involved in any discussion or resolution of any problems between customers.

Photography with camera phones and compact digital cameras (professional-grade filming equipment, action cameras, etc. are prohibited) is permitted in the venue, but please refrain from filming, recording, or distributing the video of the artists.

Dangerous acts such as diving and moshing are prohibited. The event organizers will not be held responsible for injuries suffered by way of negligence of personal safety. The event organizers will see to first aid and arrange emergency services in case of injuries caused by prohibited dangerous acts such as diving and moshing, but will thereafter not be held responsible. Furthermore, if such accidents involve a third party, it is the responsibility of all parties concerned to find ensuing action toward legal revisions. The event organizers will under no circumstances intervene or become involved in troubleshooting in such instances.

Members of organized crime groups, members of other antisocial groups, drunken people, and people who do not fit the atmosphere of the festival are strictly prohibited from entering the festival grounds.

Any official merchandise sold in the venues may not be exchanged or returned after purchase except defective items.

Due to limitations in parking space around the venues, we advise you to take public transportation measures.

Please do not park illegally and do not disturb the neighbors.

Please dispose trash according to its recycled category, and do not litter.

Please smoke only in the designated areas.(including E-cigarettes)

The use of lighters and matches outside the smoking area is strictly prohibited.

Please refrain from harming the natural plants around the venue.

Overnight camping in the vicinity of the venues is strictly prohibited.

Please be aware that you are responsible for your own baggage.

Each performances is going to be a long show. Please take care of your own health.

Multiple stages will be set up for the Tokyo performance. Entry to each stage area may be restricted. Please note that admission to each area may be restricted for each performance.

No compensation will be provided for travel expenses to the venue (including cancellation fees) in the event of cancellation or delay of the Festival.

The following notes are subject to change without notice.

We will comply with the “Act on the Protection of Personal Information” and related laws and regulations when handling the personal information of customers who apply for tickets.

All customer information received at the time of ticket application will belong to the organizer.